Quality Management
A quality management system provides organisations with a structured method of recording 'best practice' and a planned means of achieving continual improvements through the setting of objectives and targets. The revised ISO 9001:2000 Standard is less demanding than its previous version regarding the level of paperwork, procedures and detail considered essential for an effective management system. Indeed, it looks much more closely at achievements, improvements, levels of customer satisfaction; rather than looking for strict conformity to precise procedures and work instructions.ISO 9001:2000
What are the benefits of a quality management system?
Enhancing your focus and understanding of your customers' needsImproved competitive edge
Continually improving the efficiency of your operation
Reduced costs, improved profits, added growth
Ensuring consistency of your products and/or services
Strengthening communication at all levels of your company
Providing more sales and marketing opportunities
Product liability protection
How we can help you?
Review your operation and identify possible areas for improvementHelp you develop a Quality Management System to meet your requirements
Develop and document your processes and procedures
Train your staff in quality methods and principles
Assist with the selection of an external certification body
Act as your representative at quality system assessments
Assist with the use of quality tools and techniques
Keep you up to date with changes
Provide a part-time Quality Manager (if required)